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Shipping through FedEx

If the orders are above or equal to $1000, they will be shipped through FedEx and you will receive the goods within 4-5 days after we dispatch them. We dispatch the orders within 12 hours of confirmation of the order through FedEx. FedEx is an Express courier service operating in more than 150 countries. The tracking No. will be sent to you within 1 day after your order and you can track your shipments at FedEx website within 24 hours after confirmation of your order. For a consignment not delivered at the consignee address, a message slip will be left. The consignment will be held at the local courier's office. In case of any delay, due to unknown natural or human circumstances, don't hesitate to contact us. You will be regularly informed about your shipment.

For US Customers- Customers from USA are amongst our most privileged clients, as most of our sale comes from USA and we really wish to provide them quality services but due to stringent laws (Even if we are registered with US-FDA under bio-terrorism preparedness law and as a food facility) we still may need to send some of our shipments through EMS (Faster than Speed Post), even if the orders are above 350 $. Hope you can bear with us a delay of 2 days, as compared to FedEx.

Shipping through India Speed Post

We value your time but small orders can only be shipped through Speed post Air - mail service of Govt. of India within 1-2 working days. We hope you can understand the shipping costs involved. So if you want quick delivery, we request you to kindly place orders at least worth US $ 1000 to enable us to provide you quality shipping services and save your time.

The products sent through India Post will reach you within 14 working days from the date of booking. It may get delayed depending upon the regulations of clearing agencies at local and destination country, but generally it does not happen as we send all the required documents with our shipments including copy of our US-FDA registration certificate and prescription by a doctor. For orders below 1000 $, it is not possible for us to provide tracking number as we generally send through registered parcel. It reaches certainly to its destination within 14 days but the tracking number is not given.

Custom Duties/ Return Policy

International Customers: Please check with your country for restrictions, duties, and taxes collected from your country. There will be no Refund on shipping costs if your product is rejected and returned by customs or because of a failed delivery attempt and the package is returned, all other costs are refunded happily except shipping and handling levies which are minimum $25.00 (for all countries) for small packages. We cannot refund for used and empty bottles! You can understand :-)